Tenant Contact

Franklin Reids have a very different approach than that of other property companies. We look after all of our customers and that includes you the Tenant. Over many years we have witnessed first hand very poor service from some agents when they come to deal with you the tenant. Tenants have often been over looked throughout the letting process and are routinely let down by a lack of action especially when it comes to dealing with repairs and maintenance issues.

Our mission is simply to change this perception and help build a better trusted relationship with all of our tenants, not only does this keep our tenants happy but also our landlords have the confidence to know their property is in safe hands at all times.

Franklin Reids will work closely with you the tenant from initial viewings, references checks and moving into your property. We will keep you up to date on your application process and we will inform you as soon as all references are passed to ensure you are able to move into your new property in a timely fashion.

"We aim to make the process of renting a property a pleasant experience for all of our tenants".

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Contact Franklin Reids

Franklin Reids will deal with all and any tenants issues in timely manner. We are on hand to deal with all property maintenance issues 24 hours a day, 7 days a week.

Please contact us below to report any property maintenance issues by email, for any immediate urgencies please contact the duty staff member on 07984 693 821. If you have issues with regard to any rental issues please complete the form below or email accounts@franklinreidsproperty.com and we will have one of the team contact you within 24hours.

If you have any rental issues or maintenance issue please complete the form below and we will be in contact to discuss your matter further.

Franklin Reids Property Ltd
Fifth Floor, Horton House
Exchange Flags
Liverpool
Merseyside
L2 3PF

Telephone: 0151 244 5403
Duty Staff : 07984 693 821 (Outside of office hours in an emergency only)
Email: info@franklinreidsproperty.com

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Note* In the event of an emergency, fire or risk to life please dial 999. It is imperative that you then inform a member of staff at Franklin Reids on info@franklinreidsproperty.com or in the case of an emergency please call our out of office duty number on 07984 693 821.

Ombudsman TSI ARLA CMP